Service & Support
We Take Care Of Your Equipment, So You Can Take Care Of Business!
 
At Digital Direct our service company, Elite Technical Services, Inc. installs, services, and supports everything we sell. Our true value added approach is the core to our business. Since 1996, we have been an independent service provider to over a 1000 customers who have trusted us with their equipment. Our qualified service personnel have extensive experience and have been factory trained to ensure your equipment will be operational when we leave.
 
For guaranteed up-time and optimum performance of your equipment, we offer a full range of support packages including service contracts, preventative maintenance programs, and on-site support tailored specifically to your needs.
 
 
We offer Parts & Service for the following Equipment
 
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Agfa Palladio Violet CTP, Avantra Series, SelectSet Series, AccuSet Series |
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Purop Eskofot/Mitsubishi Alpha 2500 Violet CTP, DPX 4, DPX System, DotMate 6500 & 7500, DPX Lite,
SDP-Eco 1630, DPX 5080, DPX Genesis, all RIPs |
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ECRM Mako 2/4/4x/4matic/8 Violet CTP's, Mako Series Imagesetters, Marlin, Stringray,
VR & VRL Series |
Linotronic L500 Series, L300 Series |
Screen Katana 5040 & 5055 |
RIPS Support for all Harlequin RIPs & Adobe RIPs |
Processors Agfa, Glunz & Jensen, Heights |
Printers Support for all Xante B/W and Color |
 
 
For outstanding service and support for all of your prepress equipment contact Elite Technical Services, Inc. You can get in touch with our service staff in two ways:
  1. Call 513-942-0533 to speak with our trained service engineers.
  2. Email our support staff at service@ETSCORP.net with your current problem. You will receive a response within 24-hours.
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